Terms & Conditions

By purchasing design services or products from Stephanie Jones, whether directly via AskSJ.com or an alternate form of contact, you agree to these basic terms:

  1. Once payment has been made, all products and services are non-refundable. Pre-purchase questions are happily answered and explained as thoroughly as necessary, but once money has changed hands, you are expected to be satisfied with your knowledge of the product and/or services, and no longer in an evaluation period.
  2. All design and development services are highly dependent on communication. If you are unable or unwilling to communicate in a timely manner using specific ideas regarding your project, please do not request services. As much as I’d love to, I cannot read clients’ minds, and will not be able to help you effectively.
  3. If you have a question about how to do something in the design/development process of your project, you are always welcome to ask. I will be happy to explain as much or as little as you are interested in learning.
  4. A non-refundable deposit of 50% of the total quote is required in order to add your project to my calendar. A payment schedule will be set up for you with your invoice. Any portion of your balance that has not yet been paid is due at the project’s completion, before the final project is delivered to you.

Disclaimer: I do not by any means claim to be an authority on design or development (or anything else mentioned on this site), but I always strive to give you the best service and/or information I am able to. I understand not every partnership can be a good fit based on a myriad of factors, but I am not advertising myself as “the only” or “the best” source for any of these things, though I hope to be as helpful as possible.

Stephanie Jones reserves the right to alter these terms as necessary without notification to past, current or future clients.

If you have any questions about any of these terms, feel free to chat with me. I look forward to helping you succeed.

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